Whether we’re developing an app or designing a way for people with disabilities to access healthcare, our process involves close collaboration with the partners we work with.
Our journey began in Timor-Leste in 2010, working on connecting rural communities with essential services. We’ve since grown to multiple teams in Timor-Leste, Myanmar, Papua New Guinea and the Pacific, working together on complex problems.
Deep knowledge and understanding of the context we work in helps us deliver lasting solutions with governments, NGOs and communities. We bring together diverse skill sets and take an interdisciplinary approach to our projects, working across the entire cycle of aid delivery.
We practice human-centered design, a creative approach to problem solving that starts with people and arrives at new solutions that meet their needs.
Designing meaningful and innovative solutions begins with understanding people’s needs, goals and behaviours.
Prototyping a product or service helps us think realistically about how people would interact with it.
Through feedback and monitoring, we iterate to make things more effective for people.
Ongoing evaluation and project development means we can scale our impact while staying grounded and relevant.