Post-contract implementation

5.4 Post-contract implementation

• Stage 1 - Learn: Design and Discovery: The product discovery process is a fundamental step to help us understand who are we designing for and what the best solutions are to solve our challenges.
• Human Centred Design
• Our Tools: How we work is greatly influenced by the tools we use. For Interaction Design at Catalpa we have the following tools in the toolkit.
• Creating a product: A comprehensive guide to create digital products at Catalpa
• Stage 2: Create and Ideate
• Our model
• Agile Project Management: A guide to better understand how products are built at Catalpa.
• Getting started
• Product design and development phases: “We design great products that scale the impact of our programs and create value for Catalpa and for our partners.”
• 0. Contracting
• 1. Learn: Prepare, Discover and Empathise - Designing meaningful and innovative products begins with understanding peoples’ pains, needs, goals and behaviours.
• 1.1. Prepare
• 1.2. Discovery
• 1.3 Empathise
• 2. Create: Ideate & Implement - Prototyping a product or service helps us think realistically about how people would interact with it.
• 2.1 Ideate
• 2.2 Implement
• 3. Refine: Build, release and test - Through feedback and usability testing, we iterate to make products and features more effective for people.
• 4. Evaluate: Measure results and maintain the product - Ongoing evaluation and iteration on product development means we can enhance our products and scale our impact.
• Product Roadmap
• Defining releases
• Create the solution
• Make a global plan
• User Stories: Before getting started with Epics, you need to learn about their base component: User Stories.
• Prototyping
• Incremental development
• UX & UI
• Conducting tests
• Stage 3: Refine and Release
• Introduction and overview
• Data privacy on a project basis
• How-tos: In this section you will find detailed guides to help you with the necessary team ceremonies. Articles from the Manuals section will link here.
• Retrospective: Identify how to improve teamwork by reflecting on what worked, what didn’t, and why. We recommend running a Retrospective with your team every couple of weeks or at the end of a project milestone.
• Scrum methodology
• Daily standup
• Sprints
• Sprint prep
• Sprint meeting
• Release
• Epics: An epic is a large body of work that can be broken down into a number of smaller stories.
• Epic selection
• Epic planning
• Product Q\&A, deployment and implementation
• Make it available
• Delivery
• Stage 4: Evaluate
• Define the maintenance support plan and team
• Customer support
• Ongoing user data collection and analysis
• Glossary of Terms: Agile project management often makes use of terms that might not be recognisable if you've just arrived. Shared understanding is a key practice in Agile, so here are some terms you need to know.