Catalpa is committed to ensuring we are free from corruption, coercion and abuse. We take a zero tolerance policy towards any type of abuse, discrimination, assault and misconduct. As we put people at the center of all we do, Catalpa maintains a high level of integrity and is accountable to everyone they serve with their products and services.

Catalpa upholds the principles of integrity, accountability, and transparency as integral to safeguarding  the  rights of people in all of our practices. Given the nature of Catalpa’s work, in the health, gender, transparency and governance sectors, we acknowledge we have an important role to play in safeguarding the most vulnerable people.

To ensure people have the right to report an issue for investigation, we have created a secure email address to receive feedback, suggestions, and complaints. Please email feedback@catalpa.io to report any possible illegal, unethical or improper conduct.  It is available for use by anyone we serve, as well as our own employees, clients, contractors, supplies and those who encounter us. We are committed to responding to any complaints in a timely manner and our team will respond to you as soon as possible.