Services
Catalpa is a delivery and design partner to governments, donors, and development organisations. We combine digital, design, and implementation expertise to help improve public services and deliver real-world impact—particularly in complex, low-resource environments.
You Can Engage Catalpa To:
Design and Deliver National Programs
We lead the full design and delivery of large-scale development programs. Our work spans digital transformation, frontline service delivery, education, health, and governance.
We offer:
- Full program lifecycle delivery—from inception and co-design to implementation and scale.
- End-to-end project management, technical oversight, staffing, and risk management.
- Integration of digital tools, systems strengthening, and frontline service alignment.
- Program-level strategy, reporting, MEL, and adaptive learning loops.
Develop Digital Systems and Tools
We build practical, user-centered systems that governments can own, operate, and scale. These include platforms for learning, service tracking, payments, and data.
- Custom software and digital infrastructure development—tailored to local workflows.
- Platforms for training, payments, service tracking, referrals, and case management.
- Offline-first, mobile-optimised systems suited to low-connectivity environments.
- Government integration strategies, data protection policies, and long-term handover.
- Technical architecture, hosting, maintenance, and digital service design.
Support Strategy, Design, and Co-Creation
We work alongside ministries and partners to co-design policies, programs, and services—from national reforms to community pilots
- Facilitation of participatory policy design and prototyping.
- Advisory services on reform strategies and delivery pathways.
- Embedded technical and design advisors inside ministries and programs.
- Policy and program diagnostics that combine design, systems, and user insights.
Strengthen Learning and Capacity Development
We create and deliver high-quality learning systems—especially for health, education, and civil service training. Our approach supports scale, equity, and relevance.
- Instructional design and development of curriculum-aligned content and microlearning.
- Design and deployment of mobile-first learning platforms (like Bero).
- Training-of-trainers models, mentorship programs, and certification pathways.
- Localization and adaptation of global standards for context-appropriate learning.
- Ongoing analytics, feedback loops, and iteration to improve learning outcomes.
Build Monitoring, Evaluation, and Learning (MEL) Systems
We help partners measure, learn, and adapt. Our MEL work is practical, responsive, and grounded in local realities—not just logframes.
Catalpa delivers:
- Embedded MEL systems and digital tools
- Learning agendas and strategy reviews
- Outcome harvesting, human-centered evaluation, and data storytelling
