Purpose

About

We believe that doing good can always be done better

Catalpa exists to make public services work better for people. We partner with governments and development agencies across the Asia-Pacific to co-design services and systems that improve lives—whether through healthcare access, education delivery, or transparent governance.

We combine human-centered design, service innovation, and deep technical expertise to strengthen government systems and deliver impact at scale. With roots in Timor-Leste and work spanning over 20 countries, our approach is practical, respectful, and collaborative.

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Trust, Technology, and 150,000 Mothers

In Timor-Leste, gaps in information and trust left mothers and midwives disconnected—missed appointments and silence when it mattered most.

Liga Inan used SMS and voice calls to build that connection, guiding women through pregnancy and prompting midwives to reach out at critical moments. The result: skilled birth deliveries doubled, over 150,000 mothers registered, and the program became a national initiative led by the Ministry of Health. It’s the kind of change we believe in—purposeful technology, designed with people, focused on impact.

We started with a scooter, a $5,000 grant, and a big idea

Catalpa began in the mountains of Timor-Leste, where we spent two years designing and implementing programs to strengthen rural health and emergency services. With a tiny team and a single scooter, We set out to explore how human-focused digital tools and co-design could improve access to frontline services—and build stronger, more responsive systems from the ground up.

We quickly learned that transformation doesn’t come from the top down—it happens when you work alongside the people closest to the problem. That creating value and utility for the person at the end of the service is not just a design principle—it’s a necessity in fragile systems. And that small things—a working printer, a consistent data report—can make or break national reform.

We saw firsthand how purposeful design, digital tools, and true co-creation could drive meaningful change. When these elements come together—with the right people and the right partnerships—they don’t just improve systems, they unlock social impact. Catalpa was built to harness that potential: to work alongside governments and communities to create practical, human-centered solutions that deliver lasting public value.

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Better public systems start with co-design, purposeful technology, and a focus on the people at the front line

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Our values and principles help us remain focused on the purpose of our work, and our commitment to delivering programs with integrity.

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We put people first

In all we do, we aim to improve and support the lives of people.

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We focus on what matters

We do work we believe in, and focus on the change we want to create.

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We learn and get better

We are committed to continuous improvement, because we achieve more when we combine our passion with ability.

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We are kind and share

Nice people work here. We believe inclusivity and collaboration begin with sharing and being kind.

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We value ideas over hierarchy

Great ideas are great, no matter who they come from. We all listen and build together.

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We’re a genuine partner

When our partners succeed, we succeed. We share the wins and the losses.

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Change takes time

We're in it for the long haul, we persist, we grind it out, because we know that societies and systems don’t change overnight.

Our partners and supporters

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